Effective Date: September 11, 2026
Privacy Policy
Impact Only respects your privacy and is committed to protecting the information you provide to us. This Privacy Policy explains what information we may collect, how we use it, and how we protect it when you visit our website or contact us through our website, advertising platforms, or other online services.
1. Information We Collect
We may collect information that you voluntarily provide to us when you contact Impact Only, request information, request a consultation or quote, or otherwise communicate with us.
Depending on how you contact us, this information may include:
Through our website contact form:
- Your name
- Email address
- Phone number
- The contents of your message or inquiry
Through our Facebook/Meta lead forms or other advertising lead forms:
- First name
- Last name
- Phone number
- Email address
- City
- Other information you voluntarily provide through the applicable lead form
We may also receive information when you communicate with us by telephone, email, text message, or other methods.
2. How We Use Your Information
We may use the information we collect to:
- Respond to your questions and inquiries
- Contact you regarding a requested consultation or estimate
- Provide information about our hurricane-impact windows and doors
- Schedule appointments or consultations
- Prepare or provide estimates and quotes
- Communicate with you regarding products and services you have requested
- Respond to customer-service requests
- Operate, maintain, and improve our website and services
- Measure and improve the effectiveness of our advertising and marketing
- Comply with applicable laws and legal obligations
3. Communications
If you provide your telephone number or email address, we may use that information to respond to your inquiry and communicate with you about a requested consultation, estimate, products, or services.
Providing your contact information does not require you to purchase anything from us.
Where required by applicable law, we will obtain appropriate consent before sending marketing communications or making marketing calls or text messages.
You may ask us to stop sending marketing communications at any time.
4. How We Share Information
We do not sell your personal information for money.
We may share information when reasonably necessary to operate our business, including with:
- Service providers who help us operate our website, communications, advertising, scheduling, or business operations
- Advertising and lead-generation platforms, such as Meta/Facebook and Google, when you submit information through their lead-generation tools
- Contractors, suppliers, or other business partners when necessary to respond to your request or provide requested services
- Professional advisers when reasonably necessary
- Government authorities or other parties when required by law or when necessary to protect our legal rights
We only intend to use information for legitimate business purposes consistent with this Privacy Policy and your interactions with us.
5. Google Ads and Advertising
We may use online advertising services, including Google Ads, to promote our products and services.
When you interact with one of our advertisements or submit a Google-hosted lead form, the advertising platform may collect and process information according to its own privacy policy.
For example, Google may process information associated with a lead-form submission and provide that information to us so that we can respond to your request.
You can review Google’s privacy information at Google’s website.
6. Facebook and Meta Lead Forms
We may use Facebook/Meta advertising and lead-generation tools.
When you submit a lead form through Facebook or another Meta platform, information you provide may be transmitted to us so that we can respond to your inquiry.
The information collected through our current Facebook lead form may include your first name, last name, phone number, email address, and city.
Meta may separately collect and process information according to its own privacy policies and terms.
7. Information Collected Automatically
When you visit our website, certain technical information may be automatically collected by the website or by third-party services used on the website.
This may include information such as:
- IP address
- Browser type
- Device type
- Operating system
- Pages visited
- Date and time of visits
- Referring website or advertising source
- General website usage information
This information may be used to operate the website, understand website traffic, improve our website, maintain security, and measure advertising performance.
8. Cookies and Similar Technologies
Our website or third-party services used on our website may use cookies or similar technologies.
Cookies may be used for purposes such as website functionality, analytics, security, advertising measurement, and understanding how visitors interact with our website.
You may be able to control or disable cookies through your browser settings. Disabling certain cookies may affect website functionality.
9. Data Security
We take reasonable administrative, technical, and organizational measures designed to protect personal information against unauthorized access, use, alteration, or disclosure.
However, no method of transmitting or storing information electronically can be guaranteed to be completely secure.
10. Data Retention
We may retain personal information for as long as reasonably necessary to:
- Respond to your inquiry
- Provide requested services
- Maintain business and transaction records
- Resolve disputes
- Comply with legal, tax, accounting, or regulatory requirements
- Protect our legal rights
The length of time information is retained may vary depending on the nature of the information and the reason it was collected.
11. Third-Party Websites and Services
Our website, advertisements, or communications may contain links to third-party websites or services.
We are not responsible for the privacy practices, security, or content of third-party websites. We encourage you to review the privacy policies of those third parties before providing them with personal information.
12. Your Privacy Choices
Depending on applicable law, you may have rights concerning your personal information, including the right to request access to, correction of, or deletion of certain personal information.
You may also contact us to request that we stop using your information for certain marketing communications.
To make a privacy-related request, contact us using the information below.
13. Children’s Privacy
Our website and services are not directed toward children under the age of 13. We do not knowingly collect personal information from children under 13.
14. Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our business, website, advertising practices, or applicable laws.
When we make changes, we will update the effective date shown at the beginning of this policy.
15. Contact Us
If you have questions about this Privacy Policy or would like to make a privacy-related request, please contact:
Impact Only
Phone: (239) 239-3665
Email: info@impact-only.com
Website: impact-only.com